Política de envío
Shipping Policy
At Inca Street, we operate on a print-on-demand basis. This means that each product is made specifically after an order is placed.
Processing Time
All orders require production time before they are shipped.
Estimated production time: 2–7 business days.
During periods of high demand, production times may be longer.
Shipping Time
Once your order has been produced, it will be shipped to the address provided at checkout.
Estimated delivery times:
-
United States: 3–8 business days
-
Canada: 5–10 business days
-
Europe: 5–15 business days
-
Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, carrier delays, or customs processing.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned due to an incorrect address provided by the customer, additional shipping fees may apply to resend the package.
Damaged or Defective Products
If you receive a defective, damaged, or incorrect product, please contact us within 30 days of receiving your order at:
Please include clear photos of the issue so we can evaluate the situation and provide an appropriate solution.
Contact
If you have any questions regarding shipping, please contact us at: